Support
Customer support for your TruceIT Tech website
Answers about your dashboard, support tickets, domain, and billing, plus a direct line to our team when you need a person.
Help Center
Help articles
Getting Started with Your Dashboard
A tour of what you can do from your dashboard the first time you log in.
Read articleHow Support Tickets Work
What counts as a ticket, how many you get each month, and what extras cost.
Read articleHow Domain Renewal Works
What the free first year covers, what renewal costs, and where to check your domain.
Read articleWebsite Health and Backups
What the health checks mean, how backups work, and when to open a ticket.
Read articleUpdating Your Website Content
Which changes you make yourself, which need a ticket, and which are a new quote.
Read articleUnderstanding Your Monthly Invoice
Each line on your bill explained, plus where receipts live and how to change payment details.
Read articleContact
Send us a message
Business Hours
Mon–Fri, 9am–6pm ET
Response Time
Standard tickets: within 1 business day. Priority Support add-on: faster response times.